Privacy Policy

Welcome to Nativa Complex! At Nativa Complex, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your choices regarding your information. By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information:

We may collect personal information such as your name, email address, shipping address, and phone number when you create an account or place an order.

Payment Information:

To process your orders, we collect payment information, including credit card details and billing address.


When you contact us, we may collect information about your communication and any information you choose to provide.

Usage Information:

We collect information about your interactions with our website, such as pages viewed, products searched, and the duration of your visit.

Cookies and Similar Technologies:

We use cookies and similar technologies to enhance your experience on our website, customize content, and analyze trends.

How We Use Your Information

Order Processing:

We use your personal and payment information to process and fulfill your orders.

Account Management:

Creating an account allows you to save your preferences, track your order history, and expedite the checkout process.


We may use your contact information to send order confirmations, shipping updates, and customer service-related communications.


With your consent, we may send you promotional emails about new products, special offers, and other updates.


We analyze usage data to improve our website, products, and services.

How We Share Your Information

Service Providers:

We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products.

Legal Compliance:

We may disclose your information if required by law or in response to a legal request.

Your Choices


You can opt-out of receiving promotional emails by following the instructions in the email or contacting us directly.


You can manage cookie preferences through your browser settings.


We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Updates to this Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website.